We are committed to resolving complaints as quickly as possible. In the unlikely event that you wish to make a complaint, please put this in writing and send it to the following contact details:
Firm’s Address: Maddison Clarke LTD, 29 Peter Street, 4th Floor, Manchester, M2 5QJ
Firm’s Email Address:
Alternatively, please contact us on the number below:
0161 823 0856
We will acknowledge receipt of the complaint within five working days and we hope to provide a final response within four weeks. We will write to you again within four weeks if we are unable to provide a final response within that time period. In any event we will respond to your complaint in full within eight weeks.
If you are not satisfied with our response, or if a complaint is not resolved after eight weeks, you may refer the complaint to –
The Financial Ombudsman Service Exchange Tower London E14 9SR